Help and support

Account & Subscription Questions

Can I pay my subscription by cheque?How do I cancel my subscription?
How do I delete my profile from FilmExtras?I don't want my profile being listed on Google!
Paypal payment not registered?What is the fee for being a member?
Why do you charge a subscription fee 

Castings & Auditions

Can I register with an Agency and with FilmExtras.co.uk?Can I take photographs on set?
Can I turn work down?Does my child need a Child Performers License?
How do I know that the people contacting me are genuine?Is FilmExtras.co.uk solely a site for the recruitment of Extras?
Will I be made-up?Will the filming be indoors or outdoors?

Frequently Asked Questions

Are you an agency?Can anyone become an extra?
Forgotten password or user name?How and who will be contacting me?
How can I contact you?How do I get listed in your directory?
How do I improve my chances of being chosen?I can't remember my user name
I find a question offensive. Do I have to answer it?Where can I view your privacy policy?
Where can I view your Terms and Conditions? 

Safety Information

Minors attending castingsReporting suspicious behaviour

Technical Questions

Apply to extras directory via postCan I post a photograph to you?
Change my password or user name.How do I cancel my subscription?
How do I delete my profile from FilmExtras?I am having problems uploading my picture!
I donít have a digital photograph